Ramblers group from UK (Vietnam Classic 17 days).
Ms Vanessa, Product Manager said:
Dear Kelvin
I had a meeting with tour leader Jean Pierre Hantrais and he said that ACT did a great job of looking after our clients and being flexible to arrangements.
Superb guide speak terrific English, Mr Manh not only introduce Vietnam's nice places, cultural but also offer our travellers to interact with local people and experience their daily lives during their trip. – Thanks so much.
Boston Athletic group from USA. (Indochina 16 days).
Mr Michael, Tour leader said:
"Thank Cindy Nguyen,
I would like to thank the work done by your company on our trip to Indochina. From the initial booking to returning home, everything was great.
The private buses you provided in Vietnam and Cambodia were fine, on time, clean and very comfortable indeed. In addition your driver was polite, very professional and seemed anxious to ensure that everything went smoothly with our transport during the day.
We hade a lots of laughts and learnt about Vietnam's cultural and we were attracted by the beauty of Angkor. We all liked Water puppet show in Ha Noi and Apsara dance in Siem Reap. Once again many thanks for the excellent service".
Countrywide Holidays group from UK (Discover Vietnam 18 days).
Road Beyond group from Australia (Mekong Delta, Angkor Wat, Luang Prabang, Mandalay 20 days).
Mr Navy - Tour Leader said:
"Dear Cindy Nguyen,
I just wanted to thank you again for all the wonderful work you have done in the organization of my trips to Asean countries. We have had such a pleasure time and it wouldn’t have ever run so smoothly if it hadn’t been for your professionalism and hard work. We highly appreciate your hospitality. Your guide were very professional, especially in Laos.
Our clients have come back home, they loved this Journey! I will continue to use your company's service for every trip !."
PGC Group from Manchester, UK. (Inside Vietnam and Cambodia 15 days).
Mr Johan - Group leader said:
"Dear Mr Kelvin,
It has now been a few days since we arrived back home after a nice tour / holiday in both Vietnam and Cambodia. Since we were not asked to fill in a feedback form for the last part of the tour, we still wanted to provide you with some feedback/observations.
In general I must say that we have been very satisfied with the overall tour we have made. In general, the itinerary, the hotels and restaurants as well as the accompanying guides have provided us a very good level of satisfaction. I think we have expressed this in the feedback documents that were handed over to the tour guides in Vietnam. We were not asked to fill in a similar form after the Cambodian part of our vacation, but we feel it might be useful for you to receive our feedback / thoughts on this last part:
All in all I would like to conclude by saying that we spent a lovely holiday in both Vietnam and Cambodia. We are also very pleased with the overall service that has been offered by your company. We really appreciated the flexible and solution-providing people that accompanied us on our trip. With this last feedback, we wanted to express our open and honest feeling of what will remain a very nice experience in our ‘travel memory".
World wide tropical group from Toronto, Canada (Indochina 18 days).
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Aeolos group from Tel Aviv, Israel ( Indochina 14 days ).
Mrs Kathy - Tour leader said:
"Dear Ngoc Anh,
We had a wonderful time. The weather was perfect. We only had one morning of rain. Weather was hot and humid. I must say that the tour guides that we had during the trip we really good. However the young girl (Ms Trang) that we had in Hanoi was just fabulous. We got on really well and we had a great time with her. Please pass on our recommendations to her superiors.
On the whole we were very pleased with the tour. We opted not to go to the Killing Fields in Cambodia as we both would have found that very disturbing and the tour guide was obliging and took us to some other places of interest including the Russian Markets, a Department Store and at my request a book store so that I could buy a book to read on the plane.
Overall we had a great time and would recommend that tour to anyone".
IBS Group from Vacsava, Poland ( Vietnam, Cambodia, Laos 15 Days ).
Mr Robert, Tour leader said:
" Hello Kelvin,
We want to tell you how very much we appreciated ACT Team and the arrangements you made for our trip. I can never thank you enough for sharing Indochina beautiful landscapes and the culture with us.
You personally presented me with much more than I was prepared to see and your superb guides in Vietnam, Cambodia and Laos speak terrific English offered us to interact with local people and experience their daily lives during our trip
Prior to leaving for Vietnam I had opened myself up to accepting whatever I was to see. I am aware of the opportunities you presented and the questions you helped bring to my attention".
Utimated Orient Group from UK (Vietnam 12 Days).
Ms Lee Sams said"Hi Kelvin
We wanted to thank for a fantastic Vietnam trip that you organised for us. Everything was perfect. All the drivers were always on time and very obliging. The tour guides were great. Duc was especially very good and went out of his way to help with extra problems that we had. He could not have been better.
We will recommend you company to any of our friends who are thinking of travelling to Vietnam. You were extremely helpfull with the entire organisation of the trip.
Thank you very much.
Lee Sams".
Incentive group of Gillette's Cooperation. ( Saigon - Cu Chi - My Tho 5 Days )
Mr Orzu - The Tour Leader said:
" What is the perfect trip ?. I don't know. But we have a wonderful trip to Southern of Vietnam with the exellent services from ACT Travel ".
" We had a great time and the accommodations were quite nice. The entertainment, the food and the staff were very nice. Overall, it was a lovely trip. We look forward to going on another trip, possibly the Vietnam/Cambodia experience, next year ".
Vietnam V.I.P Tour for Mr Zubin Mehta & Mrs Nancy Mehta
On the way to the opening ceremory of Olimpic Bejing 2008. Mr Zubin Mehta & Wife Mrs Nancy Mehta picked vietnam one of their legs for 6 Days...Therefore ACT Vietnam Travel had a chance to arrange tour for them. Zubin Mehata is one of the leading world famous music conductor while his wife ...was a famous actress of hollywood...
Between 1998 and 2006 Mr Zubin Mehta was Music Director of the Bavarian State Opera where he conducted more that 400 performances.
Mr Zubin Mehta said:
" Dear ACT Team,
We loved the tour, Vietnam was very interesting and friendly. Thanks to our tour guide, Kelvin ( Kelvin Pham - operation manager himself escorted this trip ). He was superb. Took care of every detail and worked so efficiently with the local people, he made the trip worthwhile.
I must say your company are very professional. You have never disapointed us. We've recommended your services to many people ".
Faz Horizon Group from Iran. ( Hanoi - Halong Bay - Handi Caraff Village - Malaysia 6 Days ).
Mr Haddadi - The Tour Leader said:
" Thanks ACT Travel.
We had the most amazing time!! I was ready to stay forever. The 10 day tour was fantastic and our guide, Mr Quoc was wonderful. He took such good care of us. The driver and the bus helper were so sweet and helpful. Vietnam was beautiful and the people were so friendly. Ha Long Bay, wow…so wonderful. We have a lot of nice pictures…
This was the best experience and we will be getting to you soon to book our vacation for next year. Thanks for everything!,"
Play way Group from New Zealand ( Hanoi - Halong bay - Hue – DMZ - Saigon - Mekong Delta 10 Days ).
Mrs Elizabeth - The Tour Leader said:
" Thanks Alexandro Tran,
You gave us an iteresting itinernary and cheap rate
It was a wonderful experience. The tour personnel were outstanding! Mr Luy and Mrs Phuong were the best tour guides I have ever experienced. They were knowledgeable, helpful, charming and went out of their way to meet our needs and made sure we had the best experience possible.
Their organization was outstanding - from checking into hotels - to boarding the busses - to experiencing tours - it couldn't have been executed any better ".
Global Alliane Group From American United State ( Vietnam – Cambodia 10 Days )
Mr Barrick - the Tour Leader said:
" Dear ACT Team,
This is to thank you, and all of those who organised and guided our visit to Vietnam & Cambodia, for a superb holiday.
We had a trip of a life time. Everything we were promised happened and more. We brought back so many memories and stories. The restaurants were wonderful and the hotels were great. Mr Nguyen had such a lot of knowledge he shared with us, and had a great sense of humor. He even knew of some Cambodian slang words.
The whole trip will be something we will always remember and share with our family and friends. Thanks for all your help in making it so enjoyable.
We shall tell all our friends traveling to Indochina that they must use ACT Travel!! ".
Vietnam Incentive Trip from Lebanon ( Hanoi - Halong - Hue Hoi An - Sai Gon - Mekong 11 Days ).
Mrs Rita - The Tour Leader said:
" Dear Kelvin Pham – Operation Manager,
Our Vietnam trip was fabulous!!! Thank you for all your work!
Our guide Mr Cuong, his french was so excellent. He was also very knowledgeable about culture and history and shared many personal anecdotes. The hotels were great, especially the lovely Sofitel Metropole Hanoi Hotel. Vietnamese foods were very delecious and we want to try more and learn how to cook on the next trip.
Once again, thank you for a wonderful travel experience ".
Ponila Travel Group from UK ( Hanoi - Halong - Hue - Hoi An - Saigon - Mekong Delta - Nha Trang - Da Lat 16 Days ).
Mr Steven - Escorted guide from UK said:
Our trip to Vietnam was overall a positive one. We were very happy with the level of accommodation and quality of the food at all times.
We love Hanoi but Ha Long Bay is certainly one of the most beautiful places we have ever seen; the old city in Hoi An has great potential becoming a world-class tourist attraction; and citadel in Hue embodies a great deal of historic signifance, we have a lot of photos in Hue. Cruising on Mekong Delta river was so interesting and Dalat highland was very romantic.
Finally, please give our thanks to the tour guides Mrs Phuong, Mr Ky and the drivers who accompanied us throughout, always accommodating to the group's requests and last minute changes in itinerary.
We won't forget you!
Istmaz Group from Turkey ( Saigon - Mekong Delta - Cambodia - Angkor Wat 12 Days ).
Mr Ohad - The Tour Leader said:
" On behalf of the entire group, I just wanted to thank both of you for all your help and outstanding execution in making our trip memorable! The entire group could not say enough great things about how well organized & smooth everything went.
I really enjoyed Vietnam & Travel. Both tour guides were terrific and Angkor Wat was just amazing! All your arrangements worked out very smoothly and I consider the pilgrimage to be a great success ".
Teachers Group From Malaysia ( Hanoi – Halong bay – Ninh Binh 6 Days )
Mr Dany - Escorted guide from Malaysia said:
" Hi Kelvin Pham,
Thanks for arranging a great trip. I wanted to let you know how pleased we were with the itinerary and all the arrangements you organized. Everything worked extremely well and went exactly as planned.
The guides were very knowledgable. My favorite site was cruising on the Halong bay. The hotels were great as they were located at the heart of city. We did enjoy eating at the local restaurants as arranged by ACT. The foods were sometimes unusual, but still tasty. I loved “Pho Hanoi“ very much and I would try to cook at my home…
Thanks again
Dany ".
Art Group from Philippine ( Hanoi – Hue imperial - Hoian ancient town 6 Days )
Mr John Silva - Tour leader said:
" Hi Kelvin,
Good to hear from you. I am attaching photos of the group. They had a wonderful time and thank you for all your help.
After five museums, ten art galleries, several thousand years of architectural heritage, sumptuous dining, and marvelous accommodations, the next best part of a trip is coming home with wonderful memories.
Most important of all, the Vietnamese people enthralled us with their love for country, their fortitude and a desire to keep their heritage alive.
Your suggestions on places in Hue was very much enjoyed by the group. I attach my own photo journal which if you like any of the pictures pleas use them too.
Thank you very much
John ".
Orbiz Group from Australia ( Vietnam - Cambodia 15 Days )
Ms Barbara Betts - Escorted guide from Australia said:
" Dear Kelvin
I want to take this opportunity to thanks you for providing us with superb guides in Vietnam and Cambodia. Well, Manh - tour guide in Vietnam is very professional and knowledegable and you can feel very safe in allowing him to guide your tours.
The drivers you provided were also friendly, capable and they too did everything for the group to be happy
Thanks you Kelvin so far for a fabulous tour.
Regards
Barbara Betts ".
Mandarin Group from Australia ( Charming Vietnam: Hanoi - Halong bay - Hue - Hoian - Saigon - Mekong Delta - Da Lat 10 Days )
Mr Navy Vang - Tour manager from Australia said:
" Wow what a great vacation !.
Thank you Mr Kelvin Pham so much. We are very grateful for everything you did for us and everything went very well. We’re safe and sound back home thinking about the joy we experienced.
I've already decided that when I choose to travel again, I will go through your company. I also highly recommend ACT Travel Travel to any organization looking for a great agency.
Kind regards
Navy "
A lot of good feedbacks and testimonials for us, but we are not able to present here. With over 1.500 testimonials from ACT’’s customers, who’s loved, trusted ACT ‘s services for over 10 years.
Let’s join ACT Travel to enjoy our excellent services. You will have wonderful trips, fantastic holidays and golden vacations. Remember that ACT - A Promise for Your Travel !!! .